top of page

Terms and conditions

Wivibi.com is a site edited by the company Wivibi, whose head office is at Marenwez 1G at 6600 Bastogne (Belgium).

 

These general conditions of sale apply to all major individuals using the wivibi.com site.


In accordance with the law, the sale of alcoholic beverages is prohibited to minors. All orders are reserved for adults over 18 years old.


Alcohol abuse is dangerous for your health, consume in moderation.

Article 1: Services offered by Wivibi.com
All the services offered by Wivibi.com are reserved for adults over 18 years old.

To benefit from the services of Wivibi.com, you must first validate your consent to go to the site.


In accordance with the law on data protection, you have the right to access, rectify and oppose personal data concerning you, for this it is your responsibility to inform Wivibi.com by email to:
info@wivibi.com

Your login and password are strictly confidential, and allow you to access your Personal Space and to place your orders. Wivibi.com cannot be held responsible if your login details were to be used by a third person.

Article 2: Order method
All orders are made directly on the Wivibi.com site by adults over 18 years old.

Article 3: Method of payment
The prices indicated on the site are in euros all taxes included (TTC); shipping costs are not included. Delivery costs will be automatically calculated when ordering.

Wivibi.com accepts the following payment methods:

  • Bank card: credit or prepaid card (Visa and Mastercard). It is specified that the date of purchase taken into consideration for the debit of the card will be that of the order and not that of receipt of the order.

Payments in several installments are not accepted.

Article 4: Secure online payments
The Wivibi.com site is equipped with a payment system secured by Wix and at no time does Wivibi.com have access to the customer's bank details and therefore cannot make a subsequent debit from the customer's account using his number. bank card.

Article 5: Delivery times
Deliveries are made by a carrier. Deliveries can be made directly to the address indicated when ordering. You can also take your order directly at our collection point: Serviplast Route d'Arlon 6600 Bastogne (BE)


Delivery times are 5-7 working days upon receipt of the order.

Article 6: Delivery costs
The prices indicated on the site are exclusive of delivery costs, they appear on the form when you place your order.

Article 7: Accessibility to the Wivibi.com site
As any Wivibi.com website must update and maintain its network. Wivibi.com strives to perform these maintenance operations outside working hours and for a limited time.

Article 8: Intellectual property
The Wivibi.com website is protected by Intellectual Property laws. The site and its components are the exclusive property of Wivibi.com. All the elements of the site, in particular the texts, presentations, illustrations, photographs, tree structures and formatting are, except public documents and additional details, the exclusive property of Wivibi.com. As such, their representations, reproductions, overlaps, broadcasts and reruns, partial or total, are prohibited. Anyone doing so without being able to justify a prior and express authorization from the holder of these rights incurs the penalties relating to the offense of counterfeiting provided for by the Intellectual Property Code. The same applies to the database contained on the Site. The creation of hypertext links to the Wivibi.com website can only be done with the prior written consent of Wivibi.com. Wivibi.com declines all responsibility for the content of sites linked to the Wivibi.com website.

Article 9: disputes

All disputes that may oppose us to the buyer, in any capacity whatsoever, will in principle be submitted to the competent courts on which the company Wivibi depends territorially, the company Wivibi reserves the right to assert its rights in the competent courts of the domicile. of its debtor client.

No order return possible.

Article 10: Validation of the general conditions of sale
Before placing your order, you declare that you have read and accepted these General Conditions of Sale. The validation of your order therefore implies acceptance of these General Conditions of Sale.

Article 11: Customer Relationship Service
For any information or question, Wivibi.com has a Customer Relations Department at your disposal:

  • by phone on +352 621433519, Monday to Friday from 9 a.m. to 5 p.m.

  • by Email: info@wivibi.com

  • by mail: Marenwez 1G at 6600 Bastogne Belgium

bottom of page